By John Dougherty

Tusayan, Arizona

In the lobby of Papillon Helicopters’ terminal at Grand Canyon National Park Airport, Enrique Ochoa stared at his smart phone, searching for a WiFi signal.

Unlike the scores of late-April tourists, who were waiting to board one of Papillon’s noisy helicopters for a $175, 30-minute Grand Canyon sightseeing flight, Ochoa was simply trying to get some work done. Just a few days into his new job as Tusayan’s first town manager, he was clearly frustrated.

To read the rest of this story that first appeared in High Country News on June 13, 2011 click here.